RETURN POLICY

Items purchased from nilnil can  be returned in their original purchase condition and packaging within 30 days of delivery. If you would prefer to exchange an item, please return the item and place a new order

To initiate a return, please contact us at shop@nilnil.com and include your order number. Once we receive your returned item and inspect it, we will issue a credit for the merchandise (including any sales tax) to the original payment method used.

Other Notes

  • Shipping charges will not be refunded.
  • Please allow two weeks for the processing of your refund.
  • All returns are subject to inspection.
  • All packages, including original containers, must be unmarked and not defaced in any manner.